梯伦豪斯品质的支持服务

高效的客户支持。覆盖全球。

梯伦豪斯技术公司将“客户服务”这个概念深刻理解为“为客户进行服务、满足客户的要求”。我们的具体目标是确保客户厂房的机床正常运行,确保产品的最佳质量,以及为所有加工任务开发以客户为中心的解决方案。覆盖全球三大洲的服务部门和整体式信息管理方式确保了我们在世界各地能够提供高效的客户支持

我们在全球各地为您服务

service
除了检修、维护、改装和备件等常见服务以外,我们还为客户提供内容详细的培训、磨具以及冲洗油或助滤剂等其它生产物料。
  • 检修
  • 改装
  • 培训
  • 备件
  • MicroTool和油剂

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我们的订单加工服务可协助客户短期内解决生产能力不足或产量增加的问题。我们的24小时热线确保您的问题立刻或者至少很快得到解答。多年来,我们出售的机床都可以进行远程诊断。所有目前的诊断方法都可以使用,可按照您的设备使用规定进行选择。

 

请您联系我们

service team

 

建议:请使用我们的热线邮箱(hotline(at)thielenhaus.com)在出现故障时尽快给我们发送图片和文件。同时,通过24小时热线直播号码+49 202 481 112可随时联系我们:

热线服务 | Torsten Brandt

+49 202 481 169

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Your contact: Torsten Brandt

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改装、翻新、检修 |  Oliver Dahm
+49 202 481 288

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Your contact: Oliver Dahm

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备件 | Barbara Naurath
+49 202 481 239

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Your contact: Barbara Naurath

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备件和MicroTools(磨具)| Dennis Neumann
+49 202 481 210

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Your contact: Dennis Neumann

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