Service with Thielenhaus quality

Efficient customer support. Worldwide. 

Thielenhaus Technologies takes the term “customer service” literally, to mean service to the customer. A dedicated objective is safeguarding the highest degree of availability of those machines at our customers’ facilities, ensuring the greatest possible level of production quality and the delivery of customer-centric solutions for all machining tasks. Thanks to service locations on three continents and a holistic approach to information management, we ensure efficient customer service on a global scale.

GET IN TOUCH

service team

 

TIP: In the event of operational disruptions, use our email hotline (hotline(at)thielenhaus.com) to send us photos and files as quickly as possible. Our 24-hour telephone hotline is also at your disposal under the direct dial number +49 202 481 112:

Head of Service

Torsten Brandt
+49 202 481 169

Thank you a lot for your Message!
Your contact partner: Torsten Brandt
Please enter your name!
Please enter your email!


Modifications, retrofitting, inspections

Oliver Dahm
+49 202 481 288

Thank you a lot for your Message!
Your contact partner: Oliver Dahm
Please enter your name!
Please enter your email!


Replacement parts

Barbara Naurath
+49 202 481 239

Thank you a lot for your Message!
Your contact partner: Barbara Naurath
Please enter your name!
Please enter your email!


Replacement parts and MicroTools

Dennis Neumann
+49 202 481 210

Thank you a lot for your Message!
Your contact partner: Dennis Neumann
Please enter your name!
Please enter your email!

WE ARE THERE FOR YOU – WORLDWIDE

service

In addition to typical services such as inspection, servicing, modifications and replacement parts, we also offer customers extensive training and tool deliveries and supply other operational resources such as flushing oil and filter aids.

Download Brochure

Our subcontracting service helps customers to deal with short-term capacity bottlenecks or increases in production. Our 24-hour hotline allows us to ensure that you are either assisted immediately or, at the very least, that your matter is dealt with in a timely manner. Our machines have been supplied with the option for remote diagnostics as standard for a number of years now. Naturally, all current remote diagnostic processes can be used, so that we are able to comply with your operational resource specifications.

 

Thielenhaus Technologies GmbH
Cookies make it easier for us to provide you with our services. With the usage of our services you permit us to use cookies.