We take care of your private data.

Privacy statement

Privacy Policy

I. Name and address of the responsible person

The person responsible within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

Thielenhaus Technologies GmbH
Schwesterstraße 50
42285 Wuppertal
Germany
Tel.: +49 (0)2 02 / 481-0
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.thielenhaus.com

II. Responsible person/Data protection officer

You can contact our data protection officer at the following address:

Thielenhaus Technologies GmbH
Datenschutzbeauftragter
Schwesterstraße 50
42285 Wuppertal
Germany
Tel.: +49 (0)2 02 / 481-0
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.thielenhaus.com

III. General information about data processing

1. Scope of processing of personal data

We only collect personal data of our users insofar as this is necessary to provide a functional website with focus on contents and services. The processing of personal data of users will regularly occur provided we were given the user's consent. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.
In the processing of personal data required for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b, GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c, GDPR serves as the legal basis.
In the event that the vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.
If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing data.

3. Deletion of data and storage duration

Personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also be necessary if the European or national legislator has provided EU regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

IV. Provision of the website and creation of log files

1. Description and scope of data processing

Every time you visit our website, our system automatically collects data and information from the computer system of the invoking computer.
The following data is collected:

  1. Informationabout the browser type and the version being used
  2. The user’s operating system
  3. The user’s Internet-Service-Provider
  4. The user‘s IP-address
  5. Date and time of access
  6. Websites from which the user's system reaches our website
  7. Websites accessed by the user's system via our website

The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.

2. Legal basis for data processing

Legal basis for temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3. Purpose of data processing

A temporary storage of the IP address by the system is necessary in order to enable provision of the web page to the computer of the user. For this purpose, it is required to keep the IP address of the user in store for the duration of the session. 

Storage in log files is done to ensure functionality of the web page. In addition, the data serve to maintain safety of our information technological systems. There is no evaluation of the data for marketing purposes in this context.

These purposes are also our rightful interest in data processing according to Art. 6 para. 1 lit. f GDPR.

4. Duration of storage

Data are deleted as soon as they are no longer necessary to serve the purpose of their collection. In case of the collection of data to provide the web page, this is the case when the respective session has ended

In the case of storing the data in log files, this is the case after no more than seven days. Extended storage is possible. In this case, the IP addresses of the users are deleted or anonymised, so that an assignment of the visiting client is no longer possible.

5. Possibility of lodging an objection and of elimination

Recording the data in order to provide the web page and storage of data in log files is essential for operating the web page. Therefore, there is no possibility of lodging an appeal/objection by the user.

V. Use of Cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are small text files with visit information that are temporarily stored on your hard disk. When a user is entering a web page, a cookie can be stored in the user’s operating system. This cookie contains a character string that allows a clear identification of the browser when the web page is being entered again.

We are using cookies in order to design our website in a user-friendly way. Several elements of our website require the possibility to identify the entering browser even after having changed the page.

The following data are stored and transmitted in the cookies:

  • Language settings

In addition, we use cookies on our website that allow an analysis of users' browsing behaviour.

In this way, the following data can be transmitted:

  • Entered search terms
  • Frequency of page views
  • Use of website features

When accessing our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. In this context, there is also a reference to this privacy policy.

2. Legal basis for the data processing

The legal basis for the processing of personal data using technically necessary, preference, statistics as well as analysis and marketing cookies is Art. 6 para. 1 lit. f DSGVO.

The legal basis for the processing of personal data using cookies for the purpose of analysis is the presence of the relevant consent from the user Art. 6 para. 1 lit. a DSGVO.

3. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognised even after a page change.

We require cookies for the following applications:

  • Adapting language settings
  • Recognition of search terms

The user data collected by technically necessary cookies are not used to create user profiles.

Analysis cookies are used to improve the quality of our website and its content. Cookies tell us how the website is used and enable us to continually optimise our services.

For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.

4. Duration of storage, Possibility of lodging an objection and of elimination

Cookies are being stored on the user’s computer and transmitted to our site from there. Therefore, the user has full control over the use of cookies. By changing the settings in your internet browser, you can deactivate transmission of cookies or set limits. Cookies that were already stored can be deleted any time. This can also be done automatically. In case of deactivated cookies of our website, possibly not all functions of the website can be entirely used.

5. Google Analytics Cookies (Data collection for reasons of optimation)

We use Google Analytics, a web analysis service of Google Inc. ("Google"), on the basis of our legitimate interests (i.e. in the analysis of the optimisation and economic operation of our online service as defined in Art. 6 (1) f GDPR).

Google Analytics uses "cookies", i.e. text files which are stored on your computer and which allow your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the USA. Based on the activation of IP anonymisation on these websites, your IP address will however first be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. 

Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection law (www.privacyshield.gov/participant​?id=a2zt000000001L5AAI&status=Active). On behalf of the operator of this website, Google shall use this information to analyse your use of the website, to compile reports about website activities and to render additional services to the website operator that are associated with the use of the website and the Internet.

This website uses the Google Analytics Demographic Reporting reports, which use Google Interest-Based Advertising data and third-party visitor data (such as age, gender, and interests). This data is not attributable to any particular person and can be disabled at any time through the ad settings. You may prevent the storage of cookies with the appropriate browser software setting; however, we wish to note that it is possible in this case that you may be unable to use all of the functions of this website to their full extent.

Furthermore, you may prevent the collection of the data that is produced by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout?hl=de. For more information about data usage by Google, setting and contradictory options, visit the websites of Google: www.google.com/policies/​privacy/partners/, www.google.com/policies/​technologies/ads/, adssettings.google.com/anonymous

VI. Rights of the affected person

If personal data is processed by you, you are the affected person in acc. with the GDPR and you have the following rights to the person responsible:

1. Right of information

You are entitled to demand from the responsible person a confirmation that personal data concerning you are being processed by us.

In case there is such data processing, you can demand from the responsible person to reveal the following information:

  1. The purposes for which personal data are being processed;
  2. categories of personal data that are being processed;
  3. the receiver, resp. the categories of receivers, towards whom the personal data concerning you were disclosed or will be disclosed;
  4. the planned duration of storage of the personal data concerning you or, in case precise information hereto is impossible, criteria for determining the storage period;
  5. the existence of a right of rectification or elimination of the personal data concerning you, a right of limitation of data processing by the person responsible or a right to object to this data processing;
  6. the existence of a right to appeal before a supervising authority;
  7. all information available on the origin of the data in case the personal data are not collected from the person concerned;
  8. the existence of an automatised decision-making, including profiling according to Art. 22 para. 1 and 4 GDPR and – at least in such cases – explicit information on: the logic involved, as well as the impact and the intended effect on the person concerned, by data processing of such kind.

You have the right to demand information as to whether the personal data concerning you are transmitted to a third country or to an international organisation. In this context, you can request to be notified of appropriate safeguards according to Art. 46 GDPR in connection with the transmission. 

2. Right of rectification

Sie haben ein Recht auf Berichtigung und/oder Vervollständigung gegenüber dem Verantwortlichen, sofern die verarbeiteten personenbezogenen Daten, die Sie betreffen, unrichtig oder unvollständig sind. Der Verantwortliche hat die Berichtigung unverzüglich vorzunehmen.

3. Right of limitation of the data processing

On the conditions mentioned below, you can require a limitation of processing of the personal data concerning you:

  1. in case you are denying the correctness of the personal data concerning you for a time period that enables the person responsible to investigate the correctness of the personal data;
  2. the data processing is unlawful and you are refusing deletion of the personal data and instead demand a limitation of use of the personal data;
  3. the person responsible does no longer need the personal data for the purpose of processing but, however, you are being in need of them in order to claim, execute or defend legal rights, or
  4. you have entered an objection to the data processing according to Art. 21 para. 1 GDPR and it is still not certain whether justified reasons of the responsible person are prevailing over your reasons.

In case processing of the personal data concerning you was limited, the data can only be processed – apart from your storage – with your consent or in order to claim, execute or defend legal rights, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the Union or of a member state.

In case the data processing was limited under the conditions mentioned above, you will be notified in advance of removing the limitation.

4. Right of deletion

a) Obligation of deletion

You can demand of the responsible person that the personal data concerning you are to be deleted immediately and the responsible person is obliged to delete the data without delay provided that one of the following causes exists:

  1. The personal data concerning you are no longer necessary for the purposes for which they were collected or handled otherwise.
  2. You are revoking your consent on the grounds of which data processing according to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR was done, and there is no other legal basis for data processing.
  3. You are entering an objection according to Art. 21 para. 1 GDPR to the data processing and there are no predominant justified reasons for processing the data, or you are appealing in accordance with Art. 21 para. 2 GDPR against the data processing.
  4. The personal data concerning you were handled in an unlawful way.
  5. Deletion of the personal data concerning you is necessary to fulfil a legal obligation under the Union law or the law of the member states the responsible person is subject to.
  6. The personal data concerning you were collected relating to services offered by the information society under Art. 8 para. 1 GDPR.

b) Passing information onto a third party

In case the person responsible has disclosed the personal data in question to the public and if he is obliged to delete them according to Art. 17 para. 1 GDPR, he takes adequate measures, also of technical nature, taking into account available technology as well as costs for their implementation, in order to inform the persons responsible for personal data processing that you, being the person concerned, have demanded from them the elimination of all links to these personal data or copies or replications of these personal data. 

c) Exceptions

The right of deletion of data does not exist insofar as processing is necessary

  1. to exercise the right of the freedom of expression and of information;
  2. to fulfil a legal obligation requiring the data processing under the law of the Union or of the member states the responsible person is subject to, or in order to perform a task carried out in the public interest, or to exercise official authority, the responsible person was entrusted with;
  3. for reasons of public interest in the field of public health in accordance with Art. 9 para. 2 lit. h and i as well as Art. 9 para. 3 GDPR;
  4. for archiving purposes which are of public interest, scientific or historic research purposes or for statistical purposes according to Ar. 89 para. 1 GDPR, insofar as the right mentioned in section a) is likely to render impossible or to seriously affect achievement of the objectives of this data processing; or
  5. in order to claim, exercise or defend legal entitlements.

5) Right of information

In case you have claimed the right of information, deletion or limitation of data processing against the person responsible, he is obliged communicate this claim to deletion of the data or limitation of their processing to all recipients to whom the personal data concerning you were disclosed, unless this proves impossible or involves a disproportionate effort.

You are entitled to be informed of these recipients by the person responsible.

6) Right to data portability

You have the right to receive the personal data concerning you, which you have provided the responsible person with before, in a structured, common and machine-readable format. Moreover, you are entitled to transmit these data to another responsible person without hindrance by the responsible person whom you had provided with the personal data if

  1. processing the data is based on a consent according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract according to Art. 6 para. 1 lit. b GDPR and
  2. the data processing is carried out by means of automatised procedures.

Upon exercising this right, you are, in addition, entitled to obtain that the personal data concerning you are transmitted directly from one responsible person to another responsible person, insofar as this technically feasible. Freedoms and rights of other persons must not be adversely affected by this.

The right of portability does not apply to such processing of personal data which is necessary to carry out a task of public interest or in the exercise of official authority the person responsible was entrusted with.

7) Right of objection

You are entitled to enter an objection to the processing of personal data concerning you and collected under Art. 6 para. 1 lit. e or f GDPR, any time, for reasons arising from your particular situation; this also applies to a profiling based on these regulations.

The person responsible does no longer process the respective personal data unless he can prove compelling and legitimate reasons for the data processing which are outweighing your interests, rights and freedoms, or the data processing serves to claim, exercise or defend legal rights.

In case the personal data concerning you are being processed in order to carry out direct advertising, you are entitled to enter an objection against the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling as far as it is referring to such direct advertising.

If you are entering an objection to the data processing for the purpose of direct advertising, the personal data concerning you are no longer being processed for this purpose.

You have the opportunity to exercise your right of objection, in the context of the use of services of the information company, by means of automatised procedures where technical specifications are being used - notwithstanding the directive 2002/58/EG.

8) Right to revoke the declaration of consent under data protection law

You have the right to revoke your given consent under data protection law at any time. By revoking the declaration of consent, legality of the data processing done on the basis of the given consent before revoking it remains unaffected.

9) Automatic decision-making in individual cases, including profiling

You are entitled not to be subjected to a decision which is based only on an automatised processing – including profiling, which has a legal effect against you or considerably affects you in similar ways.

This does not apply if the decision

  1. is necessary in order to conclude or to fulfil a contract between you and the person responsible;
  2. is justified based on legal regulations of the Union or of the member states the responsible person is subject to, and these legal regulations contain adequate measures for preservation of their rights and freedoms as well as rightful interests or
  3. is made with your express consent.

However, these decisions must not be based on special categories of personal data under Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies, and adequate measures for protection of rights and freedoms as well as their justified interests, where taken.

Regarding the cases mentioned in 1. and 3., the person responsible takes adequate measures in order to safeguard rights and freedoms as well as legitimate interests, which involves at least the right to obtain intervention of a person on the part of the responsible person, the right to make his own views known, and of legal challenge of the decision.

10) Right to complain to a supervisory body

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of the personal data concerning you  violates the GDPR.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

VII. Contact form and e-mail contact

1. Description and scope of data processing

On our website, a contact form is available that can be used for electronic contacting. If a user takes this opportunity, his data entered in the input mask are being transmitted to us and stored.

These data are:

  • the e-mail address,
  • all further details such as name, first name or address are voluntary and need not be entered.

Upon the time of sending the message, additionally, the following data are recorded:

  1. IP address of the user
  2. Date and time of registration

For processing the data, your consent will be requested during the sending procedure and you will be referred to this data protection declaration.

As an alternative, it is possible to enter into contact by the provided e-mail address. In this case, personal data of the user transmitted with the e-mail are stored.

In this context, there is no transfer of the data to a third party. The data are only used to process the conversation.

2. Legal basis for the data processing

Provided the user gave his consent, legal basis for processing of the data is Art. 6 para. 1 lit. a GDPR.

Legal basis for the processing of data transmitted whilst sending an e-mail is Art. 6 para. 1 lit. f GDPR. In case the e-mail contact is made with the intention to conclude a contract, in addition Art. 6 para. 1 lit b GDPR is legal basis for processing of the data.

3. Purpose of data processing

Personal data in the input mask is only used to administer the contact process. A legitimate interest in the data processing may also be included when email contact is made.

Other personal data processed during the sending process – e.g. IP address – serves to prevent misuse of the contact form and to ensure the security of our information technology systems

4. Duration of storage

Data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of personal data collected from the input mask of the contact form or transmitted by email, this is the case when the respective communication with the user is completed. The session is ended when it can be inferred from the context that the relevant facts have been clarified and concluded

The personal data that were additionally recorded during the sending procedure are deleted after a period of seven days at the latest. 

5. Possibility of lodging an objection and of elimination

The user has the option to revoke consent for the processing of personal data at any time. If he contacts us by email, he may request that we cancel the storage of his personal data at any time. In such a case, communication cannot continue.

He can withdraw his consent via the contact form.

All personal data stored during the contact process will be deleted in this case.

VIII. Newsletter

1. Description and scope of the data processing

You have the option as a user of our website to subscribe during your registration to a free newsletter. To register for the newsletter, we collect the information transferred from the input mask:

  • e-mail address
  • surname and first name on a voluntaary basis

In addition, the following information is collected during registration:

  • IP-address of the visiting computer
  • Date and time of registration

Your consent for the processing of the data is obtained during the registration process and reference is made to this privacy policy.

In connection with the data processing for sending newsletters, the data is not passed on to third parties. The data will be used exclusively for sending the newsletter.

2. Legal basis for the data processing

We process this data after registering for the newsletter by obtaining the user’s consent in accordance with Art. 6 (1) lit. a) of the GDPR law.

3. Purpose of data processing

The collection of the user’s email address is necessary to send the newsletter. Other personal data processed during the sending process serves to prevent misuse of the services or the e-mail used.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The user’s email address is therefore stored for as long as subscription to the newsletter is active.

The personal data that were additionally recorded during the registration procedure are deleted after a period of seven days at the latest. 

5. Possibility of lodging an objection and of elimination

You can cancel the delivery of our newsletter at any time, i.e. revoke your consent. For this purpose, follow the link in each newsletter to unsubscribe from the newsletter.

This also allows a revocation of the consent to the storage of the personal data collected during the registration process.

6. Sending of the newsletter

The Newsletter will be sent using software from mail service provider MailChimp, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA. We use MailChimp on the basis of our legitimate interests in an efficient and secure e-mail transmission (Article 6 (1) f DSGVO). Click here to view certification of MailChimp under the EU / Switzerland-US-Privacy-Shield:

https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active

IX. YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://policies.google.com/privacy?hl=de&gl=de 

X. Google Maps

On our website, we use Google Maps, a web service to display interactive maps to visually display geographic information. When you access the subpages in which the Google Maps map is integrated, information about your use of our website is transmitted to and stored by Google's servers, particularly your IP address. This is done regardless of whether you have a Google user account and are logged in to it, or if there is no user account. If you're logged in to Google, your data may be directly attributed to your account.

The data processing takes place due to our legitimate interest in the analysis, optimisation and the operation of our online service - This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be obtained from Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA or via the followng link: http://www.google.de/intl/de/policies/privacy/

XI. Forwarding to Social Media

A forwarding to the social network Facebook has been integrated into our website. We use the two-click solution, i.e. If you visit our website, no personal data will be passed on to the provider. Your browser only establishes a direct connection to Facebook’s servers if you click on the marked icon. Log data is transmitted to the Facebook servers and stored there. The data transfer takes place regardless of whether you have an account with the provider and are logged in there. If you are logged in to Facebook, your data will be assigned directly to your existing account.

We have no control over the collected data and data processing operations, nor are we aware of the full extent of the data collection, the purpose of the processing, the retention periods and the deletion of the collected data. For details and additional information about your rights and privacy preferences, please contact the vendor who has submitted to the EU-US Privacy Shield: Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA: http://www.google.de/intl/de/policies/privacy/

(May 2018)